29 Apr'24
30 Apr'24
1 room, 2 guests
Sai Palace Hotel Andheri
Andheri East, Maharashtra | Mon, 29 Apr - Tue, 30 Apr | 1 Room, 2 Adults
General
Amenities
Rules
About
Reviews
Location
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Sai Palace Hotel Andheri
4-star Hotel · Andheri East, Mumbai
4.2
10+ ratings
Conveniently Located ·
Delicious Cuisine
AI generated highlights from recent guest reviews
Amenities
Concierge desk
Airport shuttle service
Room service
Bar
Air conditioning
Housekeeping services
Property rules
Check-in: After 02:00 PM, Check-out: 12:00 PM
Unmarried couples allowed
Guests below 18 years of age allowed
Alcohol consumption allowed within the premises
Pets NOT allowed within the premises
About property
See all 75 photos
Cleartrip ratingsCleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
Cleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
4.2
10+ ratings
5
5
4
5
3
2
2
0
1
0
4.7
4.0
4.2
4.0
4.7
AI generated summary from recent guest reviews
Location
3.8
Travelers are praising the hotel's location for its close proximity to the airport, making it convenient for those with early or late flights. They also mention that the hotel is easily accessible and well-connected to public transportation. Nearby restaurants and attractions are also within walking distance.
Nearby Attractions
Accessibility
Service Quality
3.5
Guests mentioned staff at the hotel are praised for their friendly and helpful behavior. Travelers also appreciate their knowledge and professionalism. The check-in and check-out process is smooth and efficient. There are mentions of 24*7 service and airport transfers.
Friendly staff
Service
Value For Experience
3.7
Guests generally perceive the hotel to offer good value for money, with affordable room rates and high-quality services. The hotel's overall affordability and standard services make it a popular choice among budget-conscious travelers.
Value for money
Reviews
Average
3/5
·
Navigate554013 on Apr 25, 2024
Rooms are good , comfortable, big hotel but understaffed. Room service very poor, check in and check out is also problematic. Nobody to answer your concern, housekeeping also needs improvements. Restaurant on site is small, but the food is ok.Overall look for a better place.
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Run down - old , dingy.
1/5
·
Camper40055637375 on Apr 09, 2024
Rundown. Needs serious maintenance. Service team has been trained to say “no”. Rooms are old. Gym doesn’t even have a functional AC and is suffocating. AC fluctuates. Bathroom is small and dingy with poor lighting. Only and only location comes to the advantage but at the price , this is a pure let down.
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Reserving table at Sai Palace Restaurant,Chakala ,Andheri East
1/5
·
Havovee M on Mar 21, 2024
The Restaurant has absolutely rigid & inhuman policies, just to reserve a table for dining that too well in advance.The Restaurant Manager is totally unreasonable & applies no logic or common sense. He is in a robotic mode,blabbering. According to this RIGID UNREASONABLE GUY...you have to book the table at the time they say even if 40% vacany of reservation is still available. I request senior management to train their front line staff . Otherwise old clients like us , would stop coming to visit.As it is the food quality has come down post Covid days.But services were pleasant.Now that also detoriated. Please think twice before going to this place ,especially if you are visiting with family. Don't know about others, but this is our disappointing experience.
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Excellent Food
4/5
·
mohandasm2021 on Sep 11, 2023
This review is only about the food in the restaurant. Sai Palace restaurant has been one of our favourite restaurants for dinner. The seafood and almost all dishes here are pretty good. This time, we tried the following: Tandoori Chicken - 9/10 - excellent - the way we asked them to make. Mutton Biryani - 9/10 - Tender mutton and aromatic rice. Chese Chilly Toast - 4/10 - Not up to the mark Kesar kulfi - 7/10 Good Service - 8/10 - as always Thank you and keep it up
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Service & Rooms are a big problem
2/5
·
Kratiseth on Feb 11, 2023
Booked 2 rooms towards the end of January 2023 hoping it is a well known chain and we will have a comfortable stay. The reviews everywhere were great too but was disappointed. Location: 4/5 Great location, brilliant connectivity, ease of commute. Rooms: 1/5 The only good part is the size of the rooms (bigger than the average Mumbai standard). The rooms are age old and have not been renovated in decades. The furniture is all wood, scratched up, primitive, smells of dust, is unhygienic. The bathrooms are terrible, shower cubicles are dangerously small and make you feel claustrophobic with hard water stained glass door that doesn't slide on the rusted metal panel. Poor lighting in the room, a lot of rooms have seepage issues hence they smell strongly and have swollen walls with plaster coming off (we had to change two rooms). You will not expect non-standard amenities in a so-called 4-star hotel but my parent's room did not have a mini-fridge while mine did (also mentioned on online portals). Something basic like room landline phone did not have any legend to call the reception or housekeeping. No stickers, no numbers mentioned on the in-room dining menu, no one told us at the time of check-in that this is where you can call if you need help. So we had to wait in lobby the first time just to ask someone for help. TVs barely work, the Dish connections are not recharged, they give a single bath towel in the bathroom for a room booked for two people. Stained bedsheets with pills. Questionable hygiene. Food: 3/5 Food is great especially the breakfast buffet. Wide variety, helpful staff, good spread. In room dining food is good as well but expensive for the service you get for in-room dining. Service: 1/5 Frustrating to live here where half the staff is clueless and the other half is rude. I asked 3 different housekeeping staff members for face towels and an extra bath towel and was told we don't have or provide face towels (later reception mentioned that's false and sent face towels after i complained). The food will arrive will always arrive with short cutlery or fewer plates than the members in the room. Then you call them and request them for it while the food gets cold. For some reason the restaurant staff is instructed to mandatorily carry the tray back with them and leave only the food serving bowls with the guests. We had ordered a large meal and requested the staff to leave the food bowls in the tray itself so that we can manage in lesser space but the staff refused to leave it with us quoting the policy. 4+ staff members visited over 90 mins of us checking in and tried to fix the DTH connection and no one could figure out what's wrong. One said we need to recharge, other said it is a dish signal issue and is out of their control, third said he doesn't know what's wrong and final person figured that the HDMI and video cables itself were disconnected. I am surprised that they are able to keep the 3/4 star rating with such run down rooms and terrible service. I will not recommend staying here.
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Location
Andheri East, Mumbai, Maharashtra, 400053
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Rooms
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Service
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Value
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Price breakup
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Property discount
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Price after discount
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Rooms
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Service
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Hygiene
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Price breakup
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Coupon discount
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Price after discount
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Price breakup
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Coupon discount
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Property discount
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Location
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Service
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Value
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Price breakup
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Coupon discount
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Price after discount
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